Inscrit le: 15 Déc 2017
| Posté le: Mar 10 Avr - 11:01 (2018) Sujet du message: Blue Screen on boot ...problem with display driver ?
I had a problem where my laptop just wouldn't boot up, showing the blue screen everytime it tries to boot up. The Blue screen mentions a problem with the atikmpag.sys file which I understand is the driver for the AMD video card.
If I remove/rename the atikmpag.sys and atikmdag.sys files (through safe boot mode) in C:/windows/system32/drivers, the laptop boots up (no blue screen), but obviously doesn't recognize the display card.
After a lot of unsuccessful debugging tries on my own (including trying to upgrade the display drivers etc.)., I reinstalled the OS and the drivers that came with the original kit (just to remove any possibility of an upgrade gone bad). However, I still see the issue.
Does this mean there is a hardware problem ? or a BIOS issue ?
I didn't find the right solution from the Internet.
Animated Explainer Video Company